Return Policy We are proud of the level of quality we produce across all of our printing avenues. Having said that, we are only human and every once in a while we might have a printing misprint or miss a manufacturing error in a garment. On the very odd occasion that this happens, we are happy to reprint your item. Before we can do that though there are a few steps you need to take.

 

Shipping charges on products returned
All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges. In cases where FLOWER FLO agrees to organize the return, the customer must place the item in secure packaging and include FLOWER FLO return address. The packaging does not need to be a purchased satchel, it can be wrapped in brown paper, in a reused box etc.

 

Once you have confirmed that you are eligible for a refund/reprint then simply send us an email with the following information.

• Your name


• Order number


• Date of purchase


• The garment/s you would like to return


• Short description of the manufacturing and/or print error


• Photo of the garment


 

Post your return to:
FLOWER FLO RETURNS
910 Athens Hwy STE K#297 Loganville, Ga 30052

We will contact you as soon as we receive your return request to discuss what your options are. If stock permits, we will endeavor to get your reprint out within 14 business days.

 

FLOWER FLO Proof approval disclaimer


We consider all of the following actions to constitute as an authority to proceed with your order. Verbal approval via phone and/or in person
Payment of invoice
Emailing a reply with approval
We recommend that you check all proofs thoroughly before approving. We endeavor to be as accurate as possible however please note that due to the production process, color's, position, size and scale are indicative only.